HOW IT WORKS
STEP 1: BOOKING THE PROJECT
1. CONTACT US
The initial process starts when TruFocus receives either a phone call or a contact form submission on the website from you.
ONLINE FORM — EMAIL US
We respond within 24 hours, digest notes and schedule a phone call.
PHONE CALL — (312) 487-4429
Our Creative Director from our team of specialists will begin the briefing of the project and enter all those details into our system.
During this phone call/meeting we will discuss all needs and details of your project (e.g., what we be filming.) We will discuss such details as when the shoot will be. What your projects goals are. How long you will be needing us to film. How you want the final export delivered. The date and time of the project. Whether or not you need pre-production services(Scriptwriting, storyboarding, etc.) or for us to just come out and film the service, product, and/or event. Lastly we will discuss if you require editing and post-production for the final delivery.
Once we verify exactly what it is the project entails we can then come up with an accurate estimate/quote for you. This quote has the full breakdown of the project and what our solution is to accomplish your goal(s). We present this service offer to you in a proposal format that we send by email.
4. CONTRACT / INVOICE
Once you receive the quote by email and confirm everything. We will then follow up sending an invoice attached with a contract for the service requested.
Before a project is accepted, we require a 50% deposit (for projects over $1,500) to be paid along with the signed contract. Anything under $1,500 needs to be paid in full. A link to pay by credit card will be sent unless you decide to pay by check in which it can be sent to our remit to address located on the estimate/quote.
Once your deposit has been received either paid by credit card or by check along with the signed contract then the shoot date will be locked into the TruFocus shooting calendar and you will receive a Google Calendar invite for the details of the shoot date.
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